Genuine Hoshizaki Cube Guides can be purchased here at TopJetSales.com. If you need help choosing the correct part please contact us.
Cube guides sometimes will get cracks and holes in the grid and may not allow some ice to deflect properly into your bin.
For any questions concerning the operations of your Hoshizaki ice machine or cube guide please feel free to contact our support team at 800-913-0192