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Corporate Mission

Hoshizaki America's corporate mission is to achieve and maintain optimum customer satisfaction, by consistently providing the highest level of quality in the products and services delivered to all customers throughout the western hemisphere, to perpetuate a healthy, viable organization, and to deserve the reputation as an innovative leader from a technological and people standpoint in the commercial kitchen equipment industry.

Company History

Hoshizaki Electric Company was established in February, 1947 in Nagoya, Japan by Mr. Shigetoshi Sakamoto. One of the first electrical products manufactured and sold by Hoshizaki Electric was vehicle horns. Over the years, Hoshizaki Electric has manufactured and sold a variety of products to include stoves, refrigerators, vending machines, water purifiers, servers and dispensers, icemakers and refrigerated show cases.

As a subsidiary of Hoshizaki Electric, Hoshizaki America was established in Los Angeles, California in December 1981. The Hoshizaki America facility in Peachtree City, Georgia was completed in 1986. An additional manufacturing facility in Griffin, Georgia began operation in early 2001. Hoshizaki America presently manufactures and markets a wide range of commercial icemakers, dispensers, refrigerators and related products to customers throughout the western hemisphere. The sales and service network of Hoshizaki America includes distribution centers in California, Texas, New York, Ohio, New England, and Florida.



Peachtree City, Georgia
With corporate headquarters in Peachtree City, Georgia and a second manufacturing facility in Griffin, Georgia, Hoshizaki America has among the most automated production facilities in the industry. Using the latest state-of-the-art technology, every Hoshizaki ice machine is run-tested at the factory, and undergoes numerous quality performance tests including ice production capacity and energy efficiency. Hoshizaki America offers advanced seminars at our headquarters and basic training programs which are scheduled across


Did You Know?...


Hoshizaki is one of the world's largest manufacturers of commercial ice equipment, employing 8,000 people

Hoshizaki is the world's second largest manufacturer of commercial refrigerated food service equipment with sales of nearly $1.4 billion servicing customers in 60 nations

Hoshizaki operates six plants in Japan, two in the U.S. and one in England, distributing products worldwide

Hoshizaki operates sales offices in Europe, Japan and the U.S. with distribution throughout Europe, North and South America, Asia Pacific and Australia

46 of the top 50 U.S. Foodservice chains specify and use Hoshizaki ice machines

94% of sales dollars generated by Hoshizaki America, Inc. come from equipment manufactured in Georgia

KM Cuber products average 85% domestic components



KM Series Cubers
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3-Year - Parts & Labor on entire machine
5-Year - Parts & Labor on Evaporator
5-Year - Parts on Compressor, Air-Cooled Condenser


AM-50 Series Cubers
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2-Year - Parts & Labor on entire machine


AM-100 & AM-150 Series Cubers
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3-Year - Parts & Labor on entire machine
5-Year - Parts on Compressor and Condenser
5-Year - Parts on Evaporator


Flakers and Cubelet Icemaker/Dispensers
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2-Year - Parts & Labor on entire machine (Effective March 1, 2000)
5-Year - Parts on Compressor, Air-Cooled Condenser


Bins and Hotel/Motel Dispensing Bins
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2-Year - Parts & Labor on Slope Front Bin & DM Dispenser
3-Year - Parts & Labor on DB Hotel/Motel Dispenser
5-Year - Parts & Labor on Upright bins (over 1000lb Storage)


Refrigerated Display Cases
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1-Year - Parts & Labor on entire machine
2-Year - Parts & Labor on Compressor, Evaporator, Air-Cooled Condenser
5-Year - Parts on Compressor, Air-Cooled Condenser


TempGuard® Reach-In Refrigerators,
Freezers & Dual Temps
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2-Year - Parts & Labor on entire machine
5-Year - Parts on Compressor


SafeTemp Reach-In Refrigerators & Freezers
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2-Year - Parts & Labor on entire machine
5-Year - Parts on Compressor


Remote Condensers
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When used with KM Series Cubers:
3-Year - Parts & labor on entire unit
5-Year - Parts on: Air-Cooled Condenser
When used with Flaker Series:
2-Year - Parts & labor on entire unit
5-Year - Parts on: Air-Cooled Condenser


The Making of a Crescent Cube The ice making process requires the movement of refrigerant through a network of tubing while sending it through a continuous cycle of condensation and expansion. Condensation is accomplished by forcing the refrigerant through a series of narrow tubes while expansion is achieved by releasing the mixture into larger tubes.

When compressed, the refrigerant pressure is increased and an increase in temperature also results. As this hot refrigerant continues its cycle through the narrow coils, it loses heat to the cooler, outside air. This cooling causes the refrigerant to condense into a liquid. The compressed liquid is then passed through an expansion valve at which point it evaporates and becomes a gas. The evaporation process draws in the heat energy from the copper tubing and the air surrounding the refrigerant thereby cooling the tubing. Sandwiched between two plates, the cool temperature from the tubing is transferred to the evaporator... this lays the groundwork for making ice!

Freeze Cycle
Once the evaporator has been cooled, water supplied from a reservior is run over the evaporator surface and gradually begins to freeze. Because pure water freezes first and because water is constantly flowing over the surface of the evaporator, impurities are washed away while pure water is left behind to freeze. This ice forming process results in the formation of a crystal-clear cube.

Harvest Cycle
When the water level in the reservoir reaches a certain level, the ice making process is terminated. A valve is then opened which changes the path of the refrigerant. Hot refrigerant gas from the compresser now bypasses the narrow condensing tubes and is instead routed directly to the evaporator. The hot temperature from the tubing is transferred to the evaporator, which loosens the ice cubes. Because the evaporator is mounted vertically, cubes are free to fall into the bin below.

This freezing and harvesting cycle will continue until the bin control senses that enough ice has been produced.

Now you know the process involved for making a Crescent Cube!